Shipping Policy
Welcome to our store! We strive to provide you with the best shipping options, no matter where you live. Please read through our comprehensive shipping policy to understand our delivery processes, times, and costs.
Shipping Information:
- Processing Time: Orders are processed within 2-3 business days after payment confirmation. Orders placed on weekends or holidays will begin processing the next business day.
- Shipping Origin: All orders are shipped from China.
Shipping Rates and Delivery Times:
United States:
-
Standard Shipping:
- Delivery Time: 10-15 business days
- Cost: $10
-
Express Shipping:
- Delivery Time: 5-7 business days
- Cost: $35
Canada:
-
Standard Shipping:
- Delivery Time: 12-20 business days
- Cost: $10
-
Express Shipping:
- Delivery Time: 7-10 business days
- Cost: $35
Europe:
-
Standard Shipping:
- Delivery Time: 15-25 business days
- Cost: $10
-
Express Shipping:
- Delivery Time: 10-15 business days
- Cost: $35
Areas We Do Not Ship To:
- Africa
- Remote Islands (Please contact us to confirm if your location is considered remote)
Customs and Import Duties:
- United States: No additional customs fees.
- Canada and Europe: Buyers are responsible for any customs and import duties that may apply. We advise checking with your local customs office for more information.
Tracking Your Order:
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.
Additional Information:
- Shipping Delays: While we strive to ensure timely delivery, there may be delays due to customs clearance, weather conditions, or other unforeseen circumstances.
- Incorrect Addresses: Please ensure that your shipping address is correct. We are not responsible for packages delivered to an incorrect address provided by the customer.
For any questions or concerns regarding our shipping policy, please contact us at support@luminartled.com. We are here to help!
Thank you for shopping with Luminartled!
Best regards,
The Luminartled Team