Pre Sale Questions
“Do you offer international shipping?”
Yes, we offer international shipping to most countries.
“What is your return policy?”
Our return policy allows for returns within 30 days of purchase for a refund or exchange. Please see our Returns & Exchanges page for more details.
“Are your instruments covered by a warranty?”
Yes, all of our instruments come with a 2 year warranty against defects in materials and workmanship.
"Do you offer instrument repairs?”
Yes, we offer instrument repair services for most instruments. Please contact us for more information and to schedule a repair.
“Can I track my order?”
Yes, once your order has shipped, you will receive a tracking number via email that you can use to track your package.