FAQS

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it tosupport@luminartled.com

We will get back to you within 20-36 hours!

Pre Sale Questions

Payment methods

We only offer Pay pal payment method at present

International Transport Services

We provide international transport services to most countries.

Return Policy

Our return policy allows returns within 30 days of purchase for a refund or exchange. Please see our Returns and exchanges page for more details.

Warranty

All our instruments are covered by a two-year warranty on defects in materials and workmanship.

Order Tracking

After your order is shipped, you will receive a tracking number via email that you can use to track your package.